FAQ
Frequently Asked Questions
Hey Rich Kids Club members, we get asked many questions and want to answer them the fastest way as possible. Please check out our FAQ below and get caught up with us!
1. What is Rich Kids Club?
Rich Kids Club started as a sunglass company and is now a complete lifestyle company. (Sunglasses, Jewelry, Ties, Watches, Clothing and limited edition items) We are always encouraging the youth to follow their dreams and to be a living example that anything is possible.
2. I want to try on these fresh shades, Where can I try on and Purchase?
You can check out our Retail locations in our "Retailers" section!! If you don't see your favorite retailer in the list, make sure to tell them to carry Rich Kids Club!
3. Does Rich Kids Club ship product internationally?
We are proud to serve our Club members all over the world!! We are currently shipping international orders starting at $15 using United States Postal Service Priority shipping. Tracking numbers do not come with the shipping; only customs number. If your package is lost, we are not responsible for your items.
4. I run a website / magazine, and I would love to have an interview with Philip Nicholas about Rich Kids Club.
Please email these inquiries to our PR (Public Relations) team at Contact@richkidsclub.com
5. I have a store, and I would like to carry Rich Kids Club. Who should I contact?
All retail inquiries can be sent to Kevin@richkidsclub.com
6. I have an issue with my Rich Kids Club product.. Who do I contact
If you have an issue with your item and purchased it through our online web store please contact us at Kiona@richkidsclub.com and an associate will contact you asap!
7. Can I get a free pair of Rich Kids Club Sunglasses
You can always have a chance in winning many of our Rich Kids Club sunglasses and watches. please follow us on twitter at @RichKidsClubLA or join our “Club Team” and increase your chances in winning gear from your favorite brand!
8. What is your warranty policy
If you are unsatisfied with your product and it is in un worn condition, we will accept returns and refunds. 14 day warranty. We are not responsible if the product has broke due to mis use.
